Start Remote Support
If you are currently on the phone to your dedicated Computer Repair Engineer and he/she wishes to take a look at your screen to diagnose/ fix an issue for you, please follow these 5 simple instructions:
1. Please click the appropriate Remote Support button below:
2. Click Run (Microsoft Windows only).
3. Please tell your Engineer the ID number shown on your computer.
4. Please tell your Engineer the PIN number shown to securely connect to your computer.
5. Sit back & watch your Engineer resolve your issue right before your eyes!
Other useful links to download or update your free software:
- Download Link for Open Office for Windows software
- Download Link for Open Office for Mac software
- Download Link for Adobe Reader software
- Download Link for Adobe Flash software
- Download Link for Sun JAVA software - 32bit version for Windows
- Download Link for Sun JAVA software - 64bit version for Windows